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with our team

Whether you're ready to open an account, have a question about our services or want to explore institutional solutions — we're here to help.

Contact Us

Let's talk

Our team is available 24 hours a day, 7 days a week to assist you with any enquiry.

Address
Ground floor, The Sotheby Building,
Rodney Village, Rodney Bay,
Gros-Islet, Saint Lucia
Email
info@balanceglobalcapital.com
Support Hours
24 hours / 7 days a week
FAQ

Frequently asked questions

How do I open an account?
Click "Open Account" on any page and complete our simple online application. You'll need to provide proof of identity and address. Verification typically takes 1–2 business days.
What is the minimum deposit?
Our minimum deposit requirements vary by account type. Please contact our team for the latest information on account tiers and minimum funding requirements.
Which trading platforms do you support?
We support MetaTrader 5 (MT5), our web-based trading platform and a mobile app for iOS and Android. All platforms offer real-time pricing, advanced charting and automated trading via Expert Advisors.
How do I deposit and withdraw funds?
We accept bank wire transfers, major credit/debit cards and several e-wallet solutions. Withdrawals are processed within 1–3 business days depending on the method chosen.
Do you offer a demo account?
Yes — we offer a fully featured demo account loaded with virtual funds so you can practise trading in real market conditions without risking any capital. Contact us to get started.
What leverage is available?
We offer leverage of up to 1:100 on forex and commodity instruments. Please note that leverage amplifies both gains and losses — always trade responsibly.

Risk Warning — Read Full Risk Disclosure

Trading Contracts for Difference (CFDs) is highly speculative and carries a significant risk of losing some or all of your invested capital. You should not speculate with capital you cannot afford to lose. Before deciding to trade such leveraged products, you should carefully consider your investment objectives, level of experience and risk appetite. You should be aware of all the risks associated with margin trading and seek independent financial advice if you have any doubts. All advice provided on this website is general in nature only and does not take into account your individual objectives, financial situation or needs. Please read our full Risk Disclosure Statement for more details.

Legal Notice

Balance Global Capital provides its clients and prospective clients with access to selected information and references to other economic and market data sources as a service, and does not endorse the views or recommendations of those websites or other information sources. Clients and prospective clients are advised to carefully evaluate the views and analyses presented on such websites or other information sources within the context of their own individual analysis and decision-making processes. No website or other information source should be considered as a track record of past performance. Past performance is not a guarantee of future results, and Balance Global Capital specifically advises its clients and prospective clients to carefully scrutinise all claims and representations made by advisors, bloggers, money managers and system vendors before depositing any funds or opening an account with any broker. Any news, opinions, research, data or other information contained on this website is provided as general market commentary and does not constitute investment or trading advice. Balance Global Capital accepts no responsibility or liability for any loss of principal or profit that may arise directly or indirectly from reliance on or use of such information. Please rely only on information from our official website and social media accounts regarding our campaigns and promotions, and be cautious of potential fraud and misleading communications from unauthorised sources. Please visit our Legal page for further information.

Regional Restrictions

Balance Global Capital does not provide services to residents of the United States, Syria, North Korea, Iran, Myanmar and Afghanistan.